With your best laid plans in place at the point of lockdown, did they really encapsulate the core areas of your business that you needed to keep a grip and control of when business disruption arose?
As we begin to move out of lockdown and reflect on this experience, it is crucial that you preserve organisational memory of what saw you through the difficult times and learn from what you have gone through. This will give you greater assurance to be in a ‘ready state’ to cope with any continuing or future issues that may arise as we attempt to comprehend and adjust to an economical and social landscape that is yet to be fully understood.
Engaging your employees and taking them on your journey of reflection will enable them to be at the core of your thinking, after all they are your most important asset. They will help you identify what has worked and what you can improve on in order for your business to establish a new normal.
So as you begin to reflect, learn and adjust your continuity plans, preserving what you can and want to whilst introducing newness in your business thinking, You HR have outlined some of the key areas as a business leader, you should be focusing on to be responsive to emerging risks or issues whilst enabling organisational resilience… for instance
- Have an Emergency Response Checklist and Risk Register where you can monitor, manage and mitigate risks and prevent further issues arising
- Ensure your business insurances cover any changes you are putting in place (remote working, reopening business with adjustments)
- Channels of regular communication internally (specifically team updates, board) and externally (customers, suppliers, networks)
- Ensure policies, procedures and practices (recruitment, sickness management, flexible / home working), and Terms / Conditions enable you to manage, change and transition to your new normal
- Have a checkpoint plan to manage and monitor these critical business areas as you transition out of a ‘continuity state’ to a new normal way of working
For more information about business continuity support available to you, or to obtain our business leaders guide please email firstname.lastname@example.org you can also book a free no obligation conversation to discuss your business continuity needs.